Alertacall - Digital Switchover 2025

About Alertacall Founded in 2004, Alertacall are the creators of ‘Digitally Enhanced Daily Contact’ services which confirm health and safety, detect changing needs and improve customer care. Its Housing Proactive service improves the lives of tens of thousands of people across sheltered, supported and general needs housing through around 50 social housing providers nationwide. Patterns of engagement and insights from conversations are analysed and combined with reporting, messaging and action plans to create progressive and reliable services that are passionately delivered to social housing providers. Alertacall employs team members from all across the UK, with offices located in Windermere, and Warrington. It is accredited to the ISO9001 standard for Quality Management and ISO27001 for Information Security Management. The company has won multiple awards and beat over 100 other companies at the UK National Business Awards to be Highly Commended For Innovation. digitalswitchover@alertacall.com improving resident communication - from scheduled works to emergencies housing providers 50+ proactive contact days a year 365 What our clients say “At Wheatley we are committed to supporting older residents to live independently in their own homes, as part of this we wanted to introduce the Housing Proactive service for some of our older, more vulnerable tenants. “It has proven to be a real lifeline for them and we are looking now to extend the service further. Alertacall have been really helpful throughout; they are professional in their approach and have a fantastic way with customers. The rollout of the service to the new tenants went very smoothly and we really couldn’t fault any aspect of the service we received from Alertacall”. Melissa Campbell, Livingwell Lead, Wheatley Group Book a meeting with Alertacall Book a meeting to explore your options or access a free of charge consultation with independent revenue and funding specialists.